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Showing posts from August, 2020

Dell computer and printer support

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Customers expect more than ever before: better quality, more features, advantages and benefits, more variety, more choices and options, more flexibility, more value for money and above all, more service. Somebody said today's customers want the universe, gift wrapped, delivered yesterday, which is indeed an exaggeration, because today's customers are not at all impossible to delight. Dell computer and printer support The increasing expectations of our customers today follow a MSC Wizard. Lets look at the computer hardware industry in India. Years ago customers cared about the availability and reliability of their machines. Issues revolved around, crashing of hard disc, hanging of the software, paper getting struck in the printer etc. As technology related issues got resolved, expectation followed an upward spiral. Customers bought computers that were faster, smaller, cheaper, and lighter but with larger hard drives, bigger screens, with shorter access time and longer battery li...